Introduction
Yantrix Labs is a digital studio based in Jaipur, Rajasthan, India. We design and build websites, AI systems, and software for businesses. Our website is a marketing and credibility tool — it does not run user accounts, subscription flows, or consumer-facing services. The personal information we handle is therefore limited and purposeful.
This Privacy Policy explains what we collect when you visit yantrixlabs.studio, get in touch about a project, or engage us as a client. We have written it in plain language because we believe privacy notices should actually be readable.
Scope of This Policy
This policy applies to:
- Visitors to our website, anywhere in the world
- Prospective clients who contact us via WhatsApp, email, or any contact form
- Clients whose personal details are processed in the course of a service engagement
It does not govern data practices within systems we build and deliver for our clients — those are covered by each client's own privacy arrangements. It also does not apply to third-party websites we link to from our pages.
Information We Collect
We collect only what is necessary for a clear purpose. Here is what that looks like in practice:
Inquiry & contact data
When you reach out — via WhatsApp, email, or any form on this site — you share your name, email address, phone number, company name, and a description of what you need. We use this to respond and, where relevant, progress a commercial conversation.
Client engagement data
Once a project begins, we process additional information required to deliver the work: business details, access credentials (shared through secure channels), project communications, and invoicing information. All of this is handled with strict confidentiality.
Website usage data
When you visit the site, our hosting and analytics infrastructure records technical signals: approximate geographic location (country or region), browser type, device category, pages viewed, and time on page. This is aggregate and does not identify you personally.
Automatically Collected Data
Like any modern website, our infrastructure records certain technical data each time a request is made to our servers. This includes:
- IP address. Logged by our hosting provider for security and traffic analysis. We do not store IP addresses linked to individual identities or use them for profiling.
- Browser and device metadata. Browser name and version, operating system, screen resolution, and language settings.
- Referrer URL. The address of the page you visited before arriving at our site, where the browser provides it.
- Page views and interactions. Which pages you visited and how you navigated the site — used to understand what is useful and what we should improve.
This data helps us keep the website running well and understand how it performs. It is not used to build individual profiles, retarget visitors, or sold to any advertiser.
Contact Forms, Inquiries & Communications
If you send us a message through any channel — WhatsApp, email, a contact form, or direct outreach — we receive and store the contents of that message along with any contact details you include.
We use this information solely to respond to you and to manage a potential or active client relationship. We do not add you to any email list without your explicit agreement. Follow-up messages from us are always directly related to what you asked about.
How We Use Personal Data
We process personal data for the following specific purposes:
- Responding to inquiries. To reply to messages and provide information about our services and availability.
- Delivering services. To manage, execute, and support the work you have engaged us for.
- Billing and administration. To issue invoices, record payments, and maintain records required by Indian tax and business law.
- Website improvement. To understand how the site is used and make it clearer and more effective.
- Legal compliance. To meet our obligations under applicable Indian law, including tax, contract, and record-keeping requirements.
- Security. To detect, prevent, and respond to misuse of our website or services.
Where we rely on consent for any processing (such as optional communications), you may withdraw that consent at any time. Withdrawal does not affect anything processed before withdrawal.
Analytics & Third-Party Tools
We use analytics to understand site traffic and visitor behaviour in aggregate form. Our strong preference is for privacy-respecting platforms that avoid cross-site tracking, do not use advertising identifiers, and aggregate or anonymise data before storage.
Our website is hosted on modern cloud infrastructure (Vercel or equivalent providers). These services process request data as part of normal website delivery under their own privacy commitments.
The site also embeds interactive elements — such as 3D scenes and embedded media — that may request resources from third-party servers when they load. We configure these where possible to minimise data sharing, but we recommend reviewing the respective providers' privacy policies for full details.
Data Retention
We hold personal data for as long as it is needed for the purpose it was collected, or as required by Indian law (tax and financial records, for example, carry statutory retention requirements).
- Inquiry data — retained for a reasonable period after first contact (typically up to 24 months), then deleted or anonymised unless an engagement began
- Client engagement data — retained for as long as required by legal, financial, and contractual obligations, generally 5–7 years as a responsible business practice
- Analytics data — stored in aggregate or anonymised form; individual session records are not retained long-term
You may request deletion of your data at any time — see Section 13 for how to do so.
Security Safeguards
We implement reasonable and proportionate technical and organisational safeguards to protect personal data from unauthorised access, loss, alteration, or disclosure:
- HTTPS encryption for all data in transit to and from this website
- Access controls within our team, limiting who can access client information and to what extent
- Use of reputable, security-conscious infrastructure and hosting providers
- Periodic review of the tools and services used to process personal data
No data storage or transmission method is perfectly secure. We take our responsibilities seriously and apply sensible safeguards, but we cannot guarantee absolute security. In the event of a data breach that materially affects you, we will notify you promptly and take all reasonable steps to contain it.
Your Rights & Choices
Depending on your location and applicable law, you may have the following rights in relation to your personal data:
Request a copy of the personal data we hold about you and an explanation of how we use it.
Ask us to correct personal data that is inaccurate or update information that is incomplete.
Request that we delete your personal data, subject to legal obligations that require us to retain certain records.
Object to processing based on legitimate interest. We will consider your objection and respond to it honestly.
Where we rely on consent for any processing, you may withdraw it at any time. This does not affect the lawfulness of processing before withdrawal.
We aim to respond to all valid requests within 30 days. In complex cases, we may require up to 60 days, and we will let you know in advance if that is necessary.
Making a Request
To exercise any of the rights above, contact us at hello@yantrixlabs.studio with the subject line Privacy Request. Please include enough detail for us to identify the relevant data and process your request accurately.
We may need to verify your identity before processing certain requests. We will not charge a fee for reasonable, good-faith requests. We reserve the right to decline requests that are clearly unfounded, disproportionate, or repetitive.
International Data Transfers
Yantrix Labs is based in India. Several of the cloud tools and hosting providers we use operate servers outside India — including in the United States and the European Union. When data is transferred internationally, we take reasonable steps to ensure it receives equivalent protection, either through contractual commitments or the providers' own data protection frameworks.
We do not transfer personal data internationally for any purpose beyond what is required to deliver our services or operate this website.
Children's Privacy
This website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently received personal data from a person under 18, please contact us and we will delete it without delay.
Third-Party Links
This website may contain links to external services — such as our social media profiles, tools we recommend, or platforms we integrate with. These links are provided for your convenience only.
Yantrix Labs is not responsible for the privacy practices or content of any website we link to. Once you leave our site, this policy no longer applies. We encourage you to read the privacy policy of any website you visit from here.
Changes to This Policy
We update this Privacy Policy when our practices, tools, or legal obligations change. The effective date at the top of the page reflects the current version.
For material changes — particularly anything that affects how we handle client data — we will make reasonable efforts to notify you directly. Continued use of the website after a policy update constitutes acceptance of the revised version.
Contact & Grievance Details
For privacy-related questions, correction requests, deletion requests, or concerns, please reach out:
Yantrix Labs
Corporate Tower, C Scheme, Jaipur, Rajasthan, India
hello@yantrixlabs.studioWe acknowledge all privacy requests within 2 business days and aim to resolve them within 30 days. If you have an unresolved concern, you have the right to raise it through applicable legal channels under Indian law.